Cannot access antivirus website

Looking at posts from other clients AVG has had a recent spate of complaints re opening websites - I suspect my problem was not related to your normal malware software development? I hope it does not happen again!!

Abirami Shanmugam Avast Sure Andrew, our developers are working on to get it fixed as soon as possible. You need to sign in to do that. Need an account? Sign Up. Have an account? Sign In Facebook. Need help? Struggling with non-AVG technology? We can fix that, too! If the issue persists, please share the screenshot of error you encountered with websites to assist you further.

Thank you. Alan Binch Daniel, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. AVG Guru. Daniel Benjamin Hi, That's working now Thanks for your help. Abirami Shanmugam Avast Daniel, We are glad to know that your issue is resolved. Thank you for following the instructions. For a better experience, please enable JavaScript in your browser before proceeding.

You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. Inactive-A I can not access antivirus websites and microsoft webs. Thread starter gundulucu Start date Jun 28, Status Not open for further replies. Hi, experts! I have a problem abount accessing antivirus websites and microsoft webs. I had read the Can't access antivirus site, 5 step reports topic solved by Broni.

But I still can not understand on implementing the solution. I am curently writing my thesis so any crash on my computer or file will actually destroy my exhausting works. I am realy new on computer things. I just happened to know that my computer is infected on sort of a virus or malware that hamper me from accessing antivirus updates and microsoft websites.

I don't know how to generate the computer log file Is it on the event viewer? If it is required to show my computer log file, please tell me how to do it. If some log exceeds 50, characters post limit, split it between couple of replies.

Attached logs won't be reviewed. Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.

If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected.

Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me. Third required log :. Yes Somewhat No. Any other feedback? Submit No, Thanks. Thank you We appreciate your feedback.

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